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Firmansyah F, Sugiat M, Yunita I. The Impact of Service Quality, Customer Satisfaction, and Trust on Customer Loyalty among BRILink Agents in North Sumatra. International Journal of Science, Technology & Management [Internet]. 2023 Sep. 27 [cited 2025 Dec. 24];4(5):1381-8. Available from: https://www.ijstm.inarah.co.id/index.php/ijstm/article/view/957