Deni Ardiansyah, Lies Handrijaningsih. The Impact Of E-Service Quality To Wards Customre Satisfaction On The User Of Internet Banking In PT. Bank Rakyat Indonesia Tbk (Persero). International Journal of Science, Technology & Management [Internet]. 2021 Jul. 25 [cited 2025 Dec. 24];2(4):1415-22. Available from: https://www.ijstm.inarah.co.id/index.php/ijstm/article/view/254