DENI ARDIANSYAH; LIES HANDRIJANINGSIH. The Impact Of E-Service Quality To Wards Customre Satisfaction On The User Of Internet Banking In PT. Bank Rakyat Indonesia Tbk (Persero). International Journal of Science, Technology & Management, [S. l.], v. 2, n. 4, p. 1415–1422, 2021. DOI: 10.46729/ijstm.v2i4.254. Disponível em: https://www.ijstm.inarah.co.id/index.php/ijstm/article/view/254. Acesso em: 24 dec. 2025.