The Influence of Emotional Intelligence and Work-Nonwork Boundary on Work-Life Balance and Job Satisfaction among Dentists in Samarinda City

  • Arif Wicaksono Program Studi Magister Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Mulawarman, Samarinda, Indonesia
  • Tetra Hidayati Master of Management Study Program, Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia
  • Gusti Noorlitaria Achmad Master of Management Study Program, Faculty of Economics and Business, Universitas Mulawarman, Samarinda, Indonesia
Keywords: Emotional Intelligence; Work-Nonwork Boundary; Work-Life Balance; Job Satisfaction and Dentists.

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Emotional Intelligence (EI) dan Work-Nonwork Boundary (WNB) terhadap Work-Life Balance (WLB) dan Job Satisfaction (JS) pada Dokter Gigi di Kota Samarinda. Profesi dokter gigi menghadapi tuntutan kerja yang kompleks, baik dari aspek klinis maupun sosial, yang dapat menimbulkan konflik peran dan ketidakseimbangan hidup. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui kuesioner yang dirancang berdasarkan indikator teoritis dan empiris. Populasi penelitian mencakup seluruh dokter gigi aktif di Samarinda dengan teknik sensus sebagai metode pengambilan sampel. Analisis data dilakukan menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS). Hasil penelitian diharapkan menunjukkan bahwa EI berperan penting dalam meningkatkan kemampuan pengelolaan emosi, penetapan batas peran, serta pencapaian keseimbangan hidup. Sementara itu, pengelolaan WNB diprediksi dapat mengurangi konflik peran dan meningkatkan kepuasan kerja. Penelitian ini diharapkan memberikan kontribusi teoritis dalam pengembangan literatur MSDM dan psikologi kerja, serta manfaat praktis bagi institusi kesehatan dalam merancang kebijakan pengembangan kompetensi emosional dan strategi manajemen peran untuk meningkatkan kesejahteraan kerja dan kualitas pelayanan dokter gigi.

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Published
2025-11-14
How to Cite
Wicaksono, A., Hidayati, T., & Noorlitaria Achmad, G. (2025). The Influence of Emotional Intelligence and Work-Nonwork Boundary on Work-Life Balance and Job Satisfaction among Dentists in Samarinda City. International Journal of Science, Technology & Management, 6(6), 1043-1060. https://doi.org/10.46729/ijstm.v6i6.1371