Determination of Content Marketing and Store Atmosphere on Café Consumer Responses
Abstract
The development of the culinary business is increasingly rapid, marked by the emergence of many cafes which are increasingly common in Indonesia. Many cafes run culinary businesses that take advantage of practicality in consuming food and drinks. This research aims to determine consumer responses and the influence of content marketing and store atmosphere factors on consumer responses to café visitors simultaneously or partially. The population and sample are 120 consumers taken by nonprobability sampling technique. The analytical method used in this research is descriptive and verification. The instrument test was carried out with validity and reliability. Research data analysis includes multiple linear regression analysis, multiple correlation analysis, and hypothesis testing. The research results show that content marketing and store atmosphere are considered good. Simultaneously and partially, content marketing and store atmosphere factors have a positive and significant effect on consumer responses.
Downloads
References
Ansari, S., Ansari, G., Ghori, M. U., & Kazi, A. G. (2019). Impact of brand awareness and social media content
marketing on consumer purchase decision. Journal of Public Value and Administrative Insight, 2(2), 5-10.
APJII. (2022). Laporan Survei Internet 2021-2022. In survei.apjii.or.id. https://survei.apjii.or.id/
Ayuni, R. F. (2019). The online shopping habits and e-loyalty of Gen Z as natives in the digital era. Journal of
Indonesian Economy and Business, 34(2), 168.
Biswas, D., Lund, K., & Szocs, C. (2019). Sounds like a healthy retail atmospheric strategy: effects of ambient
music and background noise on food sales. Journal of the Academy of Marketing Science, 47, 37-55.
Budiman, S., & Dananjoyo, R. (2021). The effect of cafe atmosphere on purchase decision: Empirical evidence
from generation Z in Indonesia. The Journal of Asian Finance, Economics and Business, 8(4), 483-490.
Cheung, M. L., Leung, W. K., Cheah, J. H., Koay, K. Y., & Hsu, B. C. Y. (2021). Key tea beverage values
driving tourists’ memorable experiences: an empirical study in Hong Kong-style café memorable
experience. International Journal of Culture, Tourism and Hospitality Research, 15(3), 355-370.
Chylinski,M.,Heller,J.,Hilken,T.,Keeling, D.I., Mahr,D.,& de Ruyter, K. (2020).Augmented reality marketing: A
technology-enabled approach to situated customer experience. Australasian Marketing Journal, 28(4), 374-384.
Colicev, A., Kumar, A., & O'Connor, P. (2019). Modeling the relationship between firm and user generated
content and the stages of the marketing funnel. International Journal of Research in Marketing, 36(1),100-116.
Du Plessis, C. (2017). The role of content marketing in social media content communities. South African
Journal of Information Management, 19(1), 1-7.
Firmansyah, E. A., Nurjannah, F. A., Indika, D. R., & Gunardi, A. (2019). What Matters in Selecting a Café? a
Case of Millennials. Jurnal Manajemen Dan Pemasaran Jasa, 12(1), 65-76.
Graham, F., Russell, J., Holdsworth, M., Menon, M., & Barker, M. (2019). Exploring the relationship between
environmental impact and nutrient content of sandwiches and beverages available in cafés in a UK
university. Sustainability, 11(11), 3190.
Hollebeek,L.D.,& Macky,K.(2019).Digital content marketing's role in fostering consumer engagement, trust, and
value: Framework, fundamental propositions, and implications. Journal of interactive marketing, 45(1),27-41.
Kemp, S. (2022). Digital: 2022. Datareportal.Com. https://datareportal.com/reports/digital-2022-indonesia
Ketelsen, M., Janssen, M., & Hamm, U. (2020). Consumers’ response to environmentally-friendly food
packaging-A systematic review. Journal of Cleaner Production, 254, 120123.
Kowalczuk, P., Siepmann, C., & Adler, J. (2021). Cognitive, affective, and behavioral consumer responses to
augmented reality in e-commerce: A comparative study. Journal of Business Research, 124, 357-373.
Meire, M., Hewett, K., Ballings, M., Kumar, V., & Van den Poel, D. (2019). The role of marketer-generated
content in customer engagement marketing. Journal of Marketing, 83(6), 21-42.
Mudjiyanti, R., & Sholihah, M. (2022). The Effect of Cafe Atmosphere on Loyalty through Customer
Satisfaction. Innovation Business Management and Accounting Journal, 1(1), 18-23.
Renwarin, J. M. (2021). The increasing of brand awarness toward social media instagram; a customer market
survey of cafe in Indonesia. Journal of Industrial Engineering & Management Research, 2(3), 1-5.
Santagiuliana, M., Bhaskaran, V., Scholten, E., Piqueras-Fiszman, B., & Stieger, M. (2019). Don't judge new
foods by their appearance! How visual and oral sensory cues affect sensory perception and liking of novel,
heterogeneous foods. Food Quality and Preference, 77, 64-77.
International Journal of Science, Technology & Management ISSN: 2722 - 4015
Schultz, S., Francis, S. L., Russell, C., Getty, T., Bauman, A., & Shelley, M. (2021). Encore Cafe: An innovative
and effective congregate nutrition program. Journal of Nutrition in Gerontology and Geriatrics, 40(4),261-279.
Stubb, C., Nyström, A. G., & Colliander, J. (2019). Influencer marketing: The impact of disclosing sponsorship
compensation justification on sponsored content effectiveness. Journal of Communication Management, 23(2),
-122.
Tariyal, A., Singh, S., & Bisht, S. (2020). Impact of e-Reviews on Millennial's Café Visit Decision Making with
Reference to Dehradun Region. Academy of Marketing Studies Journal, 24(2), 1-13.
Yu, J., & Ko, E. (2021). UGC attributes and effects: implication for luxury brand advertising. International
Journal of Advertising, 40(6), 945-967.
Copyright (c) 2024 International Journal of Science, Technology & Management
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.